Chapter One Tour Guide Services
Unit 1 Tour Guide
Section I Introduction： Tour Guide
Section II Intensive Reading： The Corridor in the Summer Palace
Section III Extensive Reading： Pingyao Ancient City
Section IV Writing： Introduction to Scenic Spot
Section V Career Salon： Chinese Greetings
Section VI Useful Words & Expressions
Unit 2 Museum Guide
Section I Introduction： Museum Guide
Section II Intensive Reading： National Museum of China
Section III Extensive Reading： Nanjing Museum
Section IV Writing： Introduction to a Museum
Section V Career Salon： Western Greetings
Section VI Useful Words & Expressions

Chapter Two Travel Agency Services
Unit 3 Travel Consultation
Section I Introduction： Junior Travel Consultant
Section II Intensive Reading： What Is a Senior Travel Consultant?
Section III Extensive Reading： \"Click\" to Get a Perfect Travel Plan
Section IV Writing： MEMO
Section V Career Salon： Chinese Gift-giving Etiquette
Section VI Useful Words & Expressions
Unit 4 Travel Marketing
Section I Introduction： Tourism Sales and Marketing
Section II Intensive Reading： Travel Marketing
Section III Extensive Reading： Online Travel Service Booming
Section IV Writing： Business Email
Section V Career Salon： Western Gift-giving Etiquette
Section VI Useful Words & Expressions
Unit 5 Travel Documents
Section I Introduction： Travel Documents Processing
Section II Intensive Reading： How to Apply for a Chinese Visa
Section III Extensive Reading： Passport and Visa
Section IV Writing： Visa Application Form
Section V Career Salon： Tibetan Customs
Section VI Useful Words & Expressions

Chapter Three Hotel Services
Unit 6 Hotel Concierge
Section I Introduction： Hotel Concierge
Section II Intensive Reading： Introduction to Hotel Concierge
Section III Extensive Reading： Concierge Services in Kempinski Hotel
Section IV Writing： Invitation Cards
Section V Career Salon： Etiqtiotte Tips for Staying in Hotels
Section VI Useful Words & Expressions
Unit 7 Hotel Reception
Section I Introduction： Hotel Receptionist
Section II Intensive Reading： Procedures Of Making a Room Reservation
Section III Extensive Reading： Front Desk Hospitality Training Can Generate Future Business
Section IV Writing： Reservation Form
Section V Career Salon： Chinese Dining Etiquette
Section VI Useful Words & Expressions
Unit 8 Hotel Marketing
Section I Introduction： Hotel Salesperson
Section II Intensive Reading： How to Work in Sales at a Hotel
Section III Extensive Reading： Hilton Shanghai
Section IV Writing： Hotel Ads
Section V Career Salon： Dining Etiquette in Western Countries
Section VI Useful Words & Expressions
Useful Words & Expressions