前言
第1 章　數(shù)據(jù)和信息科學基礎知識 ············ 1
引例 中國航運大數(shù)據(jù)平臺項目 ················ 2
1.1 數(shù)據(jù)和信息的概念與關系 ·················· 6
1.1.1 數(shù)據(jù)的定義、分類和特征 ········· 6
1.1.2 信息的定義、分類和特征 ········· 9
1.1.3 知識的概念、分類和特征 ········ 11
1.1.4 數(shù)據(jù)與信息的區(qū)別和聯(lián)系 ········13
1.2 信息系統(tǒng)的概念和組成 ····················14
1.2.1 信息系統(tǒng)的概念和結構 ···········15
1.2.2 信息系統(tǒng)的組成和功能 ···········16
1.2.3 信息系統(tǒng)的發(fā)展歷程 ··············18
1.3 管理信息系統(tǒng)的概念和發(fā)展 ··············20
1.3.1 管理信息系統(tǒng)的概念 ··············20
1.3.2 管理信息系統(tǒng)的發(fā)展歷程 ········22
1.3.3 管理信息系統(tǒng)發(fā)展的新變化 ·····23
本章小結 ·············································25
關鍵術語 ·············································25
習題 ···················································25
案例分析 招商物流的供應鏈管理信息系統(tǒng)建設 ······························26
第2 章　物流管理信息系統(tǒng)概述 ·············· 32
引例 物流管理信息系統(tǒng)中的倉儲管理系統(tǒng) ······························33
2.1 物流的概念和物流信息 ····················34
2.1.1 物流概念和基本職能 ··············34
2.1.2 物流信息及其特征 ·················39
2.2 物流管理的概念和內容 ····················42
2.2.1 物流管理的含義及目的 ···········42
2.2.2 物流管理的特點 ····················43
2.2.3 物流管理的內容 ····················43
2.3 物流管理信息系統(tǒng)的結構和功能 ········44
2.3.1 物流管理信息系統(tǒng)的概念 ········44
2.3.2 物流管理信息系統(tǒng)的結構 ········45
2.3.3 物流管理信息系統(tǒng)的功能 ········47
2.4 物流管理信息系統(tǒng)的發(fā)展趨勢 ···········49
2.4.1 物流管理信息系統(tǒng)的發(fā)展階段 ···49
2.4.2 物流管理信息系統(tǒng)的發(fā)展趨勢 ···50
本章小結 ·············································51
關鍵術語 ·············································51
習題 ···················································52
案例分析 快遞背后的倉儲智能化關鍵技術：自動分揀系統(tǒng) ···············53
第3 章　支撐物流管理的前沿信息技術 ····· 54
引例 上汽通用五菱的數(shù)智化物流 ············55
3.1　大數(shù)據(jù)技術 ····································56
3.1.1　大數(shù)據(jù)的來源 ·······················56
3.1.2　大數(shù)據(jù)的定義和特征 ··············57
3.1.3　大數(shù)據(jù)處理流程 ····················58
3.1.4　大數(shù)據(jù)分析方法 ····················60
3.1.5　大數(shù)據(jù)技術在物流中的應用 ·····62
3.2　物聯(lián)網技術 ····································63
3.2.1　物聯(lián)網的基本概念 ·················63
3.2.2　物聯(lián)網的三層架構模式 ···········65
3.2.3　物聯(lián)網技術在物流中的應用 ·····66
3.3　云計算技術 ····································67
3.3.1　云計算的起源與發(fā)展 ··············67
3.3.2　云計算的定義和特征 ··············68
3.3.3　云計算的部署模型 ·················69
3.3.4　 云計算的體系結構與技術
支持 ····································71
3.3.5　云計算技術在物流中的應用 ·····73
3.4　區(qū)塊鏈技術 ····································73
3.4.1　區(qū)塊鏈的產生與發(fā)展 ··············74
3.4.2　區(qū)塊鏈的定義與特征 ··············75
3.4.3　區(qū)塊鏈的核心技術 ·················76
3.4.4　區(qū)塊鏈技術在物流中的應用 ·····77
3.5　人工智能技術 ·································79
3.5.1　人工智能的基本概念 ··············79
3.5.2　人工智能的發(fā)展歷程 ··············82
3.5.3　人工智能技術的應用領域 ········83
3.5.4　 人工智能技術在物流中的
應用 ····································85
本章小結 ·············································87
關鍵術語 ·············································87
習題 ···················································87
案例分析 唯捷城配的成功升級 ···············88
第4 章　物流信息的識別和處理 ·············· 90
引例 血液追蹤 ····································91
4.1　物流信息的自動識別與采集技術 ········92
4.1.1　條碼及掃描技術 ····················92
4.1.2　射頻識別技術 ·······················98
4.2　物流信息的跟蹤技術 ····················· 102
4.2.1　地理信息系統(tǒng)技術 ··············· 103
4.2.2　全球定位系統(tǒng)技術 ··············· 105
4.3　物流管理信息系統(tǒng)的存儲和傳輸技術 ··· 109
4.3.1　數(shù)據(jù)庫管理技術 ·················· 109
4.3.2　局域網絡技術 ······················111
4.3.3　數(shù)據(jù)倉庫 ··························· 113
4.4　物流信息的交換技術 ····················· 116
4.4.1　EDI 的含義和特點 ················ 116
4.4.2　EDI 的系統(tǒng)構成及工作原理 ··· 117
4.4.3　EDI 在物流中的應用 ············· 120
本章小結 ··········································· 122
關鍵術語 ··········································· 122
習題 ················································· 122
案例分析 亞馬遜如何借助大數(shù)據(jù)給物流“降本增效” ·················· 123
第5 章　物流管理信息系統(tǒng)規(guī)劃 ············ 127
引例 京東物流的“5G 三連跳” ············· 128
5.1　物流管理信息系統(tǒng)規(guī)劃概述 ············ 129
5.1.1　諾蘭階段模型 ····················· 129
5.1.2　規(guī)劃的主要內容 ·················· 130
5.1.3　規(guī)劃的步驟 ························ 131
5.1.4　規(guī)劃的特點 ························ 131
5.1.5　規(guī)劃的目標 ························ 132
5.1.6　規(guī)劃的原則 ························ 132
5.2　物流管理信息系統(tǒng)規(guī)劃方法 ············ 133
5.2.1　關鍵成功因素法 ·················· 133
5.2.2　企業(yè)系統(tǒng)規(guī)劃法 ·················· 135
5.2.3　戰(zhàn)略目標集轉化法 ··············· 135
5.3　 基于BSP 方法的物流管理信息系統(tǒng)
規(guī)劃 ··········································· 136
5.3.1　規(guī)劃的前期工作 ·················· 136
5.3.2　定義企業(yè)目標 ····················· 138
5.3.3　定義企業(yè)過程 ····················· 138
5.3.4　定義數(shù)據(jù)類 ························ 141
5.3.5　設計信息系統(tǒng)總體結構 ········· 142
5.3.6　BSP 方法的特點分析 ············ 145
5.4　組織安排與項目進度的制定 ············ 146
5.4.1　系統(tǒng)實施的組織安排 ············ 146
5.4.2　項目進度的制定 ·················· 147
本章小結 ··········································· 148
關鍵術語 ··········································· 148
習題 ················································· 149
案例分析 國家電網與順豐供應鏈深入物
流信息化合作 ······················ 150
第6 章　物流管理信息系統(tǒng)分析 ············ 152
引例 智能數(shù)據(jù)可視化分析助力傳統(tǒng)零售轉型智慧零售 ························ 153
6.1　物流管理信息系統(tǒng)分析概述 ············ 154
6.1.1　系統(tǒng)分析的目標和步驟 ········· 154
6.1.2　系統(tǒng)分析的任務 ·················· 155
6.2　物流管理信息系統(tǒng)的需求分析 ········· 156
6.2.1　系統(tǒng)調查的原則 ·················· 156
6.2.2　初步調查 ··························· 156
6.2.3　可行性分析 ························ 158
6.2.4　詳細調查 ··························· 159
6.3　 物流管理信息系統(tǒng)組織結構與業(yè)務流程分析 ···················· 161
6.3.1　物流組織的構成 ·················· 161
6.3.2　業(yè)務流程分析 ····················· 163
6.3.3　業(yè)務流程重組 ····················· 166
6.4　物流管理信息系統(tǒng)數(shù)據(jù)流程分析 ······ 168
6.4.1　數(shù)據(jù)流程分析的內容 ············ 168
6.4.2　數(shù)據(jù)流程圖 ························ 169
6.4.3　數(shù)據(jù)字典 ··························· 172
本章小結 ··········································· 174
關鍵術語 ··········································· 175
習題 ················································· 175
案例分析 中外運物流管理信息系統(tǒng) ······ 176
第7 章　物流管理信息系統(tǒng)設計 ············ 179
引例 北京郵政EMS 物流管理信息系統(tǒng) ··· 180
7.1　物流管理信息系統(tǒng)設計概述 ············ 182
7.1.1　系統(tǒng)設計的基本任務 ············ 182
7.1.2　系統(tǒng)設計的方法 ·················· 183
7.2　總體結構設計 ······························· 183
7.2.1　系統(tǒng)劃分 ··························· 183
7.2.2　模塊化設計 ························ 184
7.3　代碼設計 ····································· 190
7.3.1　代碼的分類 ························ 190
7.3.2　代碼設計的主要步驟 ············ 192
7.3.3　代碼的校驗 ························ 192
7.4　數(shù)據(jù)庫設計 ·································· 193
7.4.1　概念結構設計 ····················· 193
7.4.2　邏輯結構設計 ····················· 195
7.4.3　物理結構設計 ····················· 196
7.5　輸入輸出設計 ······························· 197
7.5.1　輸入設計 ··························· 197
7.5.2　輸出設計 ··························· 198
7.5.3　I/O 用戶界面設計 ················· 200
本章小結 ··········································· 204
關鍵術語 ··········································· 205
習題 ················································· 205
案例分析 某廠庫存管理信息系統(tǒng)的分析與設計 ········