定 價(jià):45 元
叢書(shū)名:中等職業(yè)教育涉外呼叫服務(wù)系列教材
- 作者:唐能越, 劉婕主編
- 出版時(shí)間:2013/9/1
- ISBN:9787566806796
- 出 版 社:暨南大學(xué)出版社
- 中圖法分類(lèi):H31
- 頁(yè)碼:239
- 紙張:膠版紙
- 版次:1
- 開(kāi)本:16K
《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語(yǔ)聽(tīng)打》內(nèi)容就是注重培養(yǎng)涉外呼叫從業(yè)人員的英文聽(tīng)打能力,《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語(yǔ)聽(tīng)打》用十個(gè)單元的內(nèi)容九涉外呼叫服務(wù)中的典型案例進(jìn)行實(shí)訓(xùn),注重訓(xùn)練學(xué)生對(duì)英文信息點(diǎn)得理解能力與收集能力,并能夠填寫(xiě)信息單,為從事涉外呼叫行業(yè)大好基礎(chǔ)。
《中等職業(yè)教育涉外呼叫服務(wù)系列教材:商務(wù)英語(yǔ)聽(tīng)打》由暨南大學(xué)出版社出版。
總序
前言
UNIT1 RECEIVING GUESTS
UNIT2 SERVING AT THE HOTEI
UNIT3 MAKING A SCHEDUIE
UNIT4 MAKING APPOINTMENTS
UNIT5 TAKING MESSAGES
UNIT6 DEAIING WITH CONFERENCE
UNIT7 HANDIING BUSINESS TRIPS
UNIT8 WORKING AT THE EXHIBITION
UNIT9 HANDIING ONIINE SERVICE
UNIT10 HANDIING AFTER-SAIE SERVICE
AUDIO SCRIPTS
KEYS
版權(quán)頁(yè):
Practice 5 Exhibition ReceptionSituation.When a seller es to the exhibition reception counter to pick up his badge, you need to check some information with him and answer his questions if necessary.
Task: Listen and take down the missing information in the form.
A: Good afternoon.
B: Good afternoon.Can I help you?
A: Yes.I want to pick up my badge.
B: May I have your name and confirmation number?
A: My name is 1 .I have registered 2 .This is a confirmation letter here.
B: Sir, your confirmation number is3 .I willprint out a badge for you now.
A:Thank you.And where can I find Zone B?
B:4 :This is your badge.You can attend anexhibition with it.
A:How much is it?
B:It is5
A: Sounds great.Thank you very much.
B: You are wele.
Practice 6 Exhibition Reception
Situation:When a seller es to the exhibition raception counter to ask for the badge, you need to municate with him and answer his questions if necessary.
Task: Listen and take down the missing information in the form:
A: Good afternoon.
B: Good afternoon.Can I help you?
A: Yes:I want to pick up my badge.
B:May I have your name and confirmation number?
A: My name is 1 .I have registered 2 .This is3here:
B: Sir, your confirmation number is 3201189.I willprint out a badge for you now.
A: Thank you.And where can I find Zone A?