當前,隨著電子商務競爭的日趨激烈,在線網店開始轉向注重產品的視覺設計來吸引消費者的注意力。近年來,生鮮網店的圖片裝飾線索變得越來越普遍,圖片裝飾線索讓消費者能夠體驗到購物的樂趣和視覺上的美觀,從而解決了消費者因無法接觸真實產品所帶來的購買問題。之前的理論研究大都注重網店的設計風格、網店總體色彩使用和產品圖片的效果,而針對產品圖片的設計線索并沒有在管理信息系統(tǒng)和電商領域引起學者們的足夠注意。產品圖片就是對產品的一種展示,是對產品文字描述的補充,不僅能夠顯示產品的全貌,更能讓顧客看到產品的每一個細節(jié)、做工以及產品的質感,從而讓顧客感受到產品的價值,因此高品質的產品圖片設計就顯得尤為重要。為此,作者在占有大量文獻的基礎上,提煉出三種圖片裝飾線索:產品反射效果、對比色的使用和互補食材的布局設計,通過構建模型,提出研究假設,收集大量樣本數據。通過研究分析,結果表明,圖片裝飾線索能對消費者的情感感知、購買態(tài)度和行為意圖產生積極影響,同時又驗證了媒體線索的信息傳遞能力能夠吸引消費者對所購產品的關注。
本書的特色在于首次將媒體豐富理論(Media Richness Theory)和視覺修辭理論(Visual Rhetoric Theory)擴展到電子商務領域,豐富了管理信息系統(tǒng)(MIS)文獻,為從事相關研究提供了一種新的思路和路徑。本書的相關結論在人機交互(HCI)、網店的界面設計、在線產品推廣、在線廣告等領域都能產生重要影響。
本書的出版獲得了山東省科技廳重點研發(fā)計劃項目海上糧倉與一帶一路海陸冷鏈對接工程關鍵技術研發(fā)與應用(項目編號2016GGH 4526)的資助。
Chapter 1 General Introduction
1.1 Introduction
1.2 Research Background
1.2.1 Grocery Shopping
1.2.2 Online Grocery Shopping
1.2.3 Online Grocery Market
1.3 The Necessity of Research
1.4 Research Objective
1.5 Research Question
1.6 Research Methodology
1.7 Research Contributions
1.8 Research Outline
Chapter 2 Literature Review
2.1 Photo Decoration Cues
2.2 Media Richness Theory
2.3 Visual Design Artifacts
2.4 Visual Rhetoric Theory
2.4.1 Inventory
2.4.2 Manner
2.4.3 Arrangement
2.5 Conceptualization of Photo Decoration Cues
2.6 Consumers Attitude towards Online Grocery Shopping
2.7 Consumers Attitudes towards Product and Grocery Store
2.8 Summary
Chapter 3 Hypotheses Development and Research Model
3.1 Hypotheses Development
3.1.1 Effects of Photo Decoration Cues on Visual Appeal
3.1.2 Effects of Photo Decoration Cues on Shopping Enjoyment
3.1.3 Affective Responses: Attitudes towards Product and Grocery Store
3.1.4 Consumers Purchase Intention
3.2 Research Model
Chapter 4 Research Methodology
4.1 Experiment Design
4.1.1 Laboratory Experiment
4.1.2 Stimuli
4.2 Measurement items
4.2.1 Instrument Design
4.2.2 Dependent Variables
4.2.3 Control Variables
4.2.4 Likert Scale
4.2.5 Questionnaire Design
4.3 Experiment Procedure
4.4.1 Pretest One
4.3.2 Pretest Two
4.3.3 Main Experiment
Chapter 5 Data Analysis and Results
5.1 Primary Analysis
5.1.1 Demographics of Participants
5.1.2 Descriptive Statistics x
5.1.3 Control and Manipulation Checks
5.2 Step One: ANOVA Test for Variation of Three Photo Decoration Cues
5.2.1 Effects on Visual Appeal
5.2.2 Effects on Shopping Enjoyment
5.3 Measurement Model
5.3.1 Exploratory Factor Analysis
5.3.2 Confirmatory Factor Analysis
5.3.3 Reliability Analysis
5.3.4 Validity Analysis
5.3.5 EFA Results
5.3.6 CFA Results
5.4 Structural Model
5.4.1 Structural Equation Modeling
5.4.2 Partial Least Squares (PLS)
5.4.3 Step Two: PLS Test for Effective Responses towards Attitudes and Behavior
Chapter 6 Conclusion
6.1 Overall Conclusion
6.2 Contribution
6.2.1 Contribution to Academics
6.2.2 Contribution to Practices
6.3 Limitations and Future Research
REFERENCES
APPENDIX A
APPENDIX B
APPENDIX C
APPENDIX D
APPENDIX E
APPENDIX F
APPENDIX G
APPENDIX H