本書包含5個模塊：模塊l前廳服務(wù)(Fmnt office services)，模塊2客房服務(wù)(HousekeeDingservices)，模塊3餐飲服務(wù)(Food and beverage services)，模塊4康樂服務(wù)(Fitness andrecreation services)，模塊5購物及旅游服務(wù)(sh叩ping and travelservices)，共11個單元。
本書可作為中等職業(yè)教育旅游類專業(yè)和酒店服務(wù)與管理專業(yè)學(xué)生的教材，也可作為旅游行業(yè)以及酒店行業(yè)人員的職業(yè)培訓(xùn)用書。
模塊1 Front office services前廳服務(wù)
Unit 1 Introduction to hotel services
Unit 2 Front office services(1)
Unit 3 Front office services(2)_
模塊2 Housekeeping services客房服務(wù)
Unit 4 Housekeeping services
模塊3 Food and beverage services餐飲服務(wù)
Unit 5 Chinese restaurant
Unit 6 Westem restaurant
Unit 7 Dessert services
Unit 8 Beverage services
模塊4 Fitness and recreational services康樂服務(wù)
Unit 9 Fitness and recreational center
模塊5 Shopping and travel services購物及旅游服務(wù)
Unit 10 Shopping services
模塊1 Front office services前廳服務(wù)
Unit 1 Introduction to hotel services
Unit 2 Front office services(1)
Unit 3 Front office services(2)_
模塊2 Housekeeping services客房服務(wù)
Unit 4 Housekeeping services
模塊3 Food and beverage services餐飲服務(wù)
Unit 5 Chinese restaurant
Unit 6 Westem restaurant
Unit 7 Dessert services
Unit 8 Beverage services
模塊4 Fitness and recreational services康樂服務(wù)
Unit 9 Fitness and recreational center
模塊5 Shopping and travel services購物及旅游服務(wù)
Unit 10 Shopping services
Unit 11 Travel services
Appendix(附錄)
Vocabulary
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