Chapter 1 Foreign Trade Interview Skills
外貿(mào)面試技巧
01. Introduction 002
自我介紹
02. Work Experience 007
工作經(jīng)驗
03. Strengths and Weaknesses
012
優(yōu)勢與劣勢
04. The Reasons for Leaving and Applying 016
離職與應(yīng)聘原因
05. Salary and Welfare 021
薪酬與福利
06. Inquiring the Result
025
詢問面試結(jié)果
Chapter 2 Establishing Business Relationships
業(yè)務(wù)關(guān)系建立
07. Seeking for Customers
030
開發(fā)客戶
08. Receiving an Enquiry
035
收到詢盤
09. Quoting Price 040
進行報價
10. Counter-offer and Acceptance
045
還盤受盤
11. Talking About Payment Methods
050
討論付款方式
12. Asking for a Sample and a Catalogue 055
索要樣品和產(chǎn)品目錄
13. Placing an Order 060
開始下訂單
14. Something Wrong with the Order
065
訂單出現(xiàn)問題
15. Receiving and Answering Calls
070
接打電話
Chapter 3 Receiving Clients
客戶接待
16. Appointing and Visiting Clients 076
預(yù)約與拜訪
17. Making a Reservation for Clients 081
為客戶預(yù)訂酒店
18. Receiving Visitors 086
接待參觀者
19. Holding a Welcoming Dinner
091
舉辦歡迎晚宴
20. Visiting the Company or Factory 096
到公司或工廠參觀
21. Checking In the Hotel
102
入住酒店
22. Going Sightseeing with Foreign Clients 108
與外國客戶一起游覽觀光
23. Seeing Off 113
送別客戶
Chapter 4 Business Negotiations
業(yè)務(wù)洽談
24. Agency Negotiations 120
商議代理問題
25. Processing and Assembling Trade Negotiations 125
談?wù)摷庸ぱb配的問題
26. Compensation Trade Negotiations 130
談?wù)撗a償貿(mào)易的問題
27. Joint Ventures Negotiations
135
談?wù)摵腺Y的問題
28. Mergers and Acquisitions Negotiations 140
談?wù)摵喜⑹召彽膯栴}
29. Technical Patent Negotiations
145
談?wù)摷夹g(shù)專利的問題
30. Calling for Bids and Bidding Negotiations 150
談?wù)撜袠伺c投標的問題
31. Commodity Inspection Negotiations 155
討論有關(guān)商品檢驗的問題
32. Customs Clearance Negotiations
160
談?wù)撏P(guān)事項
Chapter 5 Business Meeting
商務(wù)會議
33. Arranging the Meeting
166
安排會議
34.
Agenda 171
議事日程
35. In the Meeting 176
在會議上
36. Making a Meeting Summary
181
做會議總結(jié)
Chapter 6 Discussions About Contract
合同討論
37. Talking About Contract Terms
188
談?wù)摵贤瑮l款
38. Contract Review 193
合同評審
39. Explaining Related Details
198
解釋相關(guān)細節(jié)
40. Signing a Contract 203
簽訂合同
41. Terminating the Contract
208
終止合同
42. Expiration of the Contract
213
合同到期
Chapter 7 Shipment and Insurance
運輸和保險
43. Packaging Issues 220
包裝問題
44. Choosing a Way of Transportation 225
選擇一種運輸方式
45. Shipping Problems 230
裝運問題
46. Delivery Problems 235
交貨問題
47. Insurance Types 240
保險的種類
48. Covering Insurance for the Goods 246
為貨物辦理保險
Chapter 8 Declaration of Goods and Disputing Settlement
商品報關(guān)與爭端解決
49. Business Visa 252
商務(wù)簽證
50. International Taxation
257
國際稅收
51. Damaged Goods 262
貨物損壞
52. Delay in Delivery 267
交貨延期
53. Lodging a Claim 272
提出索賠
54. Submission to Arbitration
277
提交仲裁
Chapter 9 Marketing
市場營銷
55. Market Research 284
市場調(diào)研
56. Booth Booking and Show Preparation 289
預(yù)訂展位
57. Attending Exhibitions
295
參加展會
58. Advertisement and Promotion
301
廣告和促銷
59. Introducing New Products
306
介紹新產(chǎn)品
60. Export Research 312
出口調(diào)查
61. After-sale Service 317
售后服務(wù)
Appendix: Useful Terms 322
實用的專業(yè)術(shù)語